Politique d’expédition

UK DELIVERY

UK orders for jewellery and hair accessories will be delivered FREE OF CHARGE.  

UK orders for artificial flowers will be charged a delivery fee of £3.99 per order, irrespective of quantity per order.

All orders under £25 will be delivered by Royal Mail second class post.  Orders over £25 will be sent by Royal Mail Tracked 48.  

Orders for jewellery, hair accessories and artificial flowers will be shipped out within one working day, unless an item is specifically marked out of stock in the listing detail.  Please enquire for time estimates of out of stock items. 

Orders for artificial orchid arrangements will be sent out within 2-3 working days.    

NEXT DAY DELIVERY

We offer a next day delivery upgrade option on our listings. If you require a guaranteed delivery, before 1pm next day please select the Royal Mail Special Delivery option.  Please order before 9am for same day shipping on expediated orders, or contact us to enquire.

We also offer a Royal Mail Tracked 24 as a usual Next Day option, which is only considered as a usually next day delivery but not absolutely guaranteed. We do not have control over the postal services so we can simply advise on options. Any queries please ask.

Please note that due to the restrictions within the shopify ecommerce site, if an order is placed for multiple items, from different product categories, then the ecommerce platform charges double for all expediated postage options.  We have no control over this, therefore in order to resolve it please either make 2 separate orders, with the upgraded postage for only one order.  Feel free to drop us a note, but we will, in any event, combine orders being delivered to the same address.  Alternatively, we will refund for any excess postage paid.  Many thanks for your understanding. 

INTERNATIONAL DELIVERY

For International Orders the item will be sent by Royal Mail International Standard Post, which please note is not a tracked delivery service with an estimated delivery date of 3 - 5 weeks. The International Standard option will only be available for items under £20.

All items over £20 will be sent by Royal Mail International Tracked.

We recommend selecting the Royal Mail International Tracked option which arrives in estimated 5-7 business days. 

Shipping rates will be calculated at the checkout page.  All international items will be processed as detailed above. 

We can only advise on shipping options and cannot guarantee international shipping times.

PLEASE NOTE  Please check all requirements (import taxes, customs regulations and charges etc) regarding deliveries to countries outside the UK. Please note that we are unable to deduct or pay customs fees and taxes and these will be charged by the individual customs authorities upon receiving the item into the country.  Any delays by customs authorities are out of our control and we are not responsible for delays by parcels held up by customs in the individual country.    The customer should take responsibility for paying any customs charges due in order to receive the item purchased.